Frequently Asked Questions
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Please allow 2-3 weeks for production and an additional 2-4 business days for domestic shipping. Some pieces may be finished sooner—you'll receive a notification as soon as your order ships. All orders ship fully insured and require signature on delivery.
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Yes, we ship worldwide. Import duties and taxes vary by country and are the responsibility of the recipient. International orders typically arrive within 4-7 business days after shipping.
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All natural stones vary in color and may include small inclusions—these characteristics are part of their beauty and what make each piece truly one of a kind. If you'd like to select your stone, email us after placing your order. Otherwise, our team will thoughtfully select a beautiful stone for your piece.
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Absolutely. Email us at sam@samanthamichael.com with your vision and we'll make it happen.
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We offer returns one week within delivery of piece, as long as it is not custom and is unworn and returned exactly as it was sent